learn how to use casino surveillance software

Second, the players had refused the free Player’s Club cards that allow gamblers to rack up points toward food, merchandise and entertainment but that also require a valid I.D. shift, when would-be cheaters assume there’s a light surveillance staff. First, the win had occurred during a graveyard shift, the casino’s 12 a.m. A couple of details stood out for Todd and Friel when they arrived Monday and learned about the previous night’s big payout. “Some people were of the opinion that these guys were lucky, but I knew something was wrong,” says Friel, Mohegan’s director of surveillance. In the case of the mini-bac players, there was reason to believe that they had more than just a well-worn rabbit’s foot working in their favor. “But sometimes we watch extremely lucky people, and they really are just that. “Luck is always an intricate variable when trying to figure out if someone is cheating, and we evaluate their play to make that determination,” says Todd, who is vice president of security and surveillance for the casino. But in an industry where the odds are heavily stacked in favor of the house, and the schemes and scams vary from the legendary to the ludicrous, Dave Todd and Jim Friel have learned to be skeptical when Lady Luck pays an extended call. It could be chalked up to staggering good fortune. In a matter of a couple hours, they ride their cards to a six-figure payout. They are unremarkable in their appearance, demeanor and play. In the wee hours of a Monday morning, four guys sit down at a mini-baccarat table at the Mohegan Sun Casino in Uncasville, Conn.

Learn how to use casino surveillance software